I'm going to have to agree, most of that shit isn't true. I'm a manager at gamestop. I have a few secrets, but most are fucking common.
We play new games, it's policy that they must look spotless when they come back or you have to buy them.
I refurb shit on your trade-ins to drop the price if you are a prick to me, whether it has a scratch on it or doesn't. I'll find scratches, faggot.
You can pretty much rent from Gamestop if they don't catch on to you. Buy a used game, play it, beat it, bring it back within 7 days. Rinse, repeat.
You can sell us stolen shit, we can't accuse you of it, if we do, you can get our management on our asses.
I love battletoads calls, they beat the whiny assholes calling in bitching about how we don't give trade-in quotes over the phone.
We are required to say the following when asked for trade-in quotes. Something about "Top Value for your trades", Promotions and the Discount card. It's fucking stupid, but I say it anyways.
There have been days where I feel like shit and sit in the backroom and answer phonecalls. When someone asks if we have something, I tell them politely to hold while I check. Put them on hold. Count to 20. Pick up and tell them no we don't have it. Because frankly, I don't get a fuck if we have Madden 2003 for the Ps2.
You don't get less credit/cash for your games if they lack cases, but we are more willing to refurbish your shit if they are missing a case. If they are perfect condition and we can't refurbish them, we fucking hate you because we have to make a case for it.
There have been multiple instances where the nintendo rep leaves a game that is street-dated that when it's finally released, is supposed to go into the Wii system. I take them home and play them early. Metroid 3 and Smash Bros was that way. I played Smash Bros like a week before it was released. Shit was SO cash.